Additional Terms and Conditions Virtual Classroom Dutch Academy Eindhoven

‘The Student’ hereafter refers to the person who is registered for the Virtual Classroom Dutch Course or Dutch Course or Online Dutch Course and who will be the person participating in the Virtual Classroom Dutch Course.

‘Dutch Academy Eindhoven Virtual Classroom’ or ‘Virtual Classroom’ or ‘Virtual Classroom Dutch Course’ or ‘Virtual Classroom lessons’ hereafter refers to a live training course session as well as the technical platform on which a Virtual Platform training course is hosted, whether or not a live training course session is in progress.

1. Purpose
This document defines the conditions for participation in a Virtual Classroom Dutch Course of the Dutch Academy Eindhoven.

2. Obligations of the student in our Virtual Classroom

2.1 Your responsibility for information
You agree to keep confidential any information related to our students, teachers, and Dutch lessons in your Virtual Classroom Dutch Course. You agree not to permit any third-party access to the virtual classroom course or to disclose the above mentioned confidential information.

2.2 Mandatory use of a separate room
You agree to take online classes at home in a separate room (e.g. your bedroom or study). Nobody except you is allowed to stay in this room and watch or listen to our students and Dutch lessons. You are not allowed to share your screen, computer, or room with anyone else during your Dutch classes.

2.3 Mandatory use of the webcam
You agree to use a webcam in the virtual classroom. The use of a webcam is mandatory. We want to make sure that there is no one else watching or listening to our students or following our Dutch lessons. Your webcam should be switched on during your lesson. If you want to turn (or keep) your webcam off, you are expected to explain why before or after the start of the lesson. When you switch your cam off without prior consent, you will receive a warning, and after a second time you will be excluded from the virtual classroom without warning.

2.4 Mandatory use of a headset
You agree to use a headset in the virtual classroom.

2.5 You are partly responsible for the privacy of your fellow students and teachers.

If you do not comply with this rule, you may break the Dutch privacy and copyright law. See the Consequences of Breaking Dutch Privacy and Copyright laws below. We advise you to take this warning seriously.

2.6 Personal use only
You agree not to make any other unauthorized personal or professional use of the virtual classroom.

2.7 Intellectual property & Copyrights
The Dutch lessons and any documentation used during our virtual classroom course are the property of the Dutch Academy Eindhoven. The Dutch lessons and materials are protected under Dutch copyright, trademark, and other intellectual property laws. You may not take photos, screenshots, make audio/video recordings, post, distribute, sublicense, translate, print, or reproduce any such materials or lesson in any way without express written consent of the Dutch Academy Eindhoven. This includes all terminology and content of the Book Simpel Nederlands. The book Simpel Nederlands is not available for purchase in any bookshop. You are not allowed to sell the book or use it in any other Dutch course without express written consent of the Dutch Academy Eindhoven. Please read the Consequences of Breaking the Dutch Privacy and Copyright laws below.

2.8 Plagiarism
You agree not to reproduce, duplicate, copy, or resell any part of our site, books, or Dutch lessons in contravention of the provisions of our terms of the website use.

2.9 Prohibition of recording the Virtual Classroom lessons by students
You are not allowed to take screenshots, photos, record videos or audios of any lesson, books, materials, or students of the Dutch Academy Eindhoven.

By taking screenshots, photos, recording videos or audios of any lesson, books, materials, or students of the Dutch Academy Eindhoven you will:

1. break the copyright law of the Netherlands and/or
2. break the privacy law of the Netherlands.

Please read the Consequences of Breaking the Dutch Privacy and Copyright laws below.

2.10 Consequences of breaking the Dutch Privacy and Copyright laws
When you do not comply with these terms and conditions, you may be prosecuted and held liable for breaking the Dutch law. It will cost you between 25,000 and 100,000 Euros in penalties and damages. We advise you to take this warning seriously.

2.11 Your personal responsibility
You are responsible for all activity that results from your use of the virtual classroom.

3. Recording of Virtual Classroom lessons by the Dutch Academy Eindhoven
For quality assurance or to permit later viewing by registered students of the Dutch Academy Eindhoven who are unavoidably absent during a lesson the Dutch Academy Eindhoven may record the lessons unless a student requests in writing not to record a lesson. You agree that a request not to record a lesson will be explained and will not be unreasonably made. The recordings may be published on the e-learning part of the website of the Dutch Academy Eindhoven protected by a password and will be accessible only to students and teachers of the Academy. The Academy will never make the recordings public.

You accept by default to be recorded and by signing the registration form consent that the recording can be used in the manner indicated above.

The Academy agrees not to use the recordings for any purposes except those indicated above without express written consent of the people in the recordings.

4. Exclusion from the classroom and course
The Academy expects you to behave politely and appropriately when attending our classroom or contacting us in any way (by email, phone, Facebook, WhatsApp, etc.) and reserves the right to exclude you in the event of disruptive, abusive, disrespectful, or threatening behaviour (for example to our teachers or students). No refund will be paid to you.

5. Students’ equipment
The Academy bears no responsibility for the students’ equipment (computer, modem, internet connection, speakers, webcam, microphones, bandwidth). You are solely responsible for the condition of your equipment and for performing the obligatory technical checks at the commencement of this agreement and prior to attending the Virtual Classroom course.

6. Responsibility of the Dutch Academy Eindhoven
The Academy is not responsible for potential risks or damages caused by the use of the virtual classroom and associated software, online tools, audio and visual content, and communication systems. The Academy is not responsible for any problems related to the Virtual Classroom website or malfunctions related to or caused by any network or telephone lines of the student, any technical restrictions or security policies imposed by the student’s internet service provider or computer services department, (including but not limited to the use of proxies, firewalls, IP blocking, port blocking, restrictions imposed by the use of Virtual Private Networks, etc.), problems with the student’s equipment and Internet connection, or the student’s inability to access any website. If in doubt, the student should communicate with his or her internet service provider or computer services department.

7. Liability of the Dutch Academy Eindhoven
The Academy declares that the company liability for any student’s claim is limited to the sum that he or she has paid for the course(s). We will not be liable for indirect, special, or consequential loss (including loss of privacy/personal data, anticipated profit, or other data) howsoever arising caused by the use of Skype, Google Hangouts, Google Meet, the Virtual Classroom and associated software, online tools, audio / visual content, and communication systems. The maximal aggregate liability will be the charges for the course from which the loss or damage has arisen.

8. Rescheduling of Virtual Classroom lessons
If your teacher does not join the Virtual Classroom due to technical issues (e.g. broken internet connection on his side) or illness, the Academy will reschedule the lesson and plan an additional lesson at the weekend. Students’ failure to attend the additional lesson will not be eligible for refund.

9. Failure to attend
The failure to attend a Virtual Classroom will not be eligible for refund whatsoever.

10. Individual Copyright Student Agreement
We have found out that one of our students was illegally making recordings of our lessons (students and teachers included) and photos of course materials on our website. We take the privacy of our students, copyright, and the Dutch law seriously. Our lawyer may hold him liable for infringement of our copyright and our privacy policy and the General Data Protection Regulation (GDPR). This student may be charged with damages.

We want to make sure that you know and understand the copyright and privacy rules and the consequences of breaking them. That is why every student of the Academy must sign the Individual Copyright Student Agreement. This agreement is part of the terms and conditions and the privacy policy of the Academy. You must sign the Individual Copyright Student Agreement and send it to us.

11. Exclusion from the course
The Academy reserves the right to permanently exclude you from the Dutch course if you do not comply with our terms and conditions or privacy policy. In such an event no refund will be paid to you.